Refund Policy

1. Return Period

You have 14 days from the date of delivery to return unused items in their original packaging.

2. Return Process

To initiate a return, please contact us at stefano.zampieri@ledlobe.com with your order number and reason for return.

3. Refund Timeline

Once we receive your return, we will process your refund within 5-7 business days. The refund will be issued to the original payment method.

4. Non-Returnable Items

For hygiene reasons, earrings that have been worn or had their packaging opened cannot be returned.